Policies
At We Think Digitall, we are committed to delivering exceptional marketing consulting services while maintaining transparency, integrity, and professionalism. Our policies are designed to ensure a smooth and productive partnership with our clients.
Client Confidentiality
We respect and protect our clients' sensitive information. All strategies, plans, and business data shared with us will be kept confidential and will not be disclosed to third parties without explicit consent.
Service Agreement
Before initiating any project, a detailed agreement outlining the scope of work, timelines, deliverables, and payment terms will be provided. Both parties must review and sign the agreement before work begins.
Payment Terms
Invoices are issued as per the agreed terms in the service contract. Payments must be made within the stipulated timeframe. Late payments may result in a delay or suspension of services.
Revisions & Adjustments
We value client satisfaction and offer a set number of revisions for each project. Additional changes beyond the agreed-upon revisions may incur extra costs.
Intellectual Property
All branding materials, designs, and strategies developed for clients remain the property of We Think Digitall until full payment is received. Upon payment completion, ownership rights are transferred to the client.
Project Timelines
We adhere to project timelines as outlined in our service agreements. However, any delays caused by the client, such as late feedback or unavailability, may result in revised deadlines.
Communication & Support
We encourage open communication and are available for consultations during business hours, Monday to Friday, 9:00 AM to 5:00 PM EST. For any urgent matters outside these hours, please communicate with us in advance. You can give us a call 718 532 6417 or reach us anytime via email at wethinkdigitall@gmail.com
Refund & Cancellation Policy
Due to the nature of our services, refunds are not provided once work has commenced. Clients may cancel projects before execution, subject to cancellation fees outlined in the service agreement.
ReSCHEDULING
No refunds are allowed, only rescheduling. You can reschedule once for free, but only with a 2-business-day notice.
Second, rescheduling will cause the deposit to be charged as a cancellation fee, and you will need to re-book with a new deposit.
Ethical Marketing Practices
We uphold ethical marketing standards and do not engage in deceptive, misleading, or harmful advertising practices. We reserve the right to decline projects that do not align with our ethical guidelines.
Updates to Policies
We Think Digitall reserves the right to update these policies as needed. Clients will be notified of any significant changes affecting their agreements.
For any inquiries or clarifications regarding our policies.
How you’ll feel
more confident with strategy and direction to achieve greater success in your business.
FAQs
frequently asked questions
What makes Wethinkdigitall different from other marketing agencies?
At Wethinkdigitall, we blend creativity with strategy to not only market your business but to rethink, refine, and revolutionize your digital presence. Our focus is on building a strong, authentic brand that resonates with your audience and drives real growth.
What services do you offer for digital branding and marketing?
We provide a comprehensive range of services, including Brand Strategy Development, Digital Marketing, Social Media and Influencer Marketing, Content Creation, Video Editing, AI Automation Solutions along with Coaching & Consulting. Everything is customized to help your business build a powerful online presence and connect with your target audience.
How do you measure the success of a digital branding and marketing campaign?
We track the success of each campaign using key performance indicators (KPIs) like website traffic, social media engagement, brand awareness, and conversions. Regular reporting ensures you’re always informed about the progress, and we adjust strategies as needed to maximize results.
How do you help small businesses and entrepreneurs redefine their digital brand?
We work closely with you to understand your unique vision, goals, and challenges. By blending creativity with a strategic approach, we craft tailored solutions that align with your brand identity and position you to stand out in the digital space.
How do you ensure my business's digital presence aligns with my vision and goals?
We take a collaborative approach, beginning with an in-depth discovery process to understand your business, values, and objectives. From there, we develop a personalized plan that integrates creativity with strategy, ensuring your digital brand is aligned with your long-term vision.
Can you help me if I'm launching a new business or rebranding an existing one?
Absolutely! Whether you’re launching a new venture or looking to redefine your digital identity, we specialize in helping businesses at every stage. We’ll work with you to create a brand that reflects your values and connects with your target audience in meaningful ways.